Title: Dale Carnegie: Communicate to Lead
Paragraph about the training session:
Summary
To engage and connect with others, leaders must not only be approachable, they must be effective communicators. This requires listening effectively, avoiding filters or biases, rephrasing to confirm understanding and speaking persuasively.
Context
A recent survey of Fortune 1000 firms determined that the ability to persuade others is one of the top 10 skills required of strong leaders.
The ability to persuade others requires discovering what’s important to others and what influences their actions. That insight comes from listening. Best-selling author and highly respected leadership consultant, Marshall Goldsmith, asserts that 80 percent of learning from others is based on how well you listen. Listening is not a passive activity, but rather a highly active process. When you genuinely listen to someone without anticipating your reply, you build understanding, trust, and respect — all qualities that increase your chance at responding with a relevant and persuasive reply.
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This session equips leaders with techniques to master the art of listening. Exceptional listening skills and the ability to convince others to a particular way of thinking sets great leaders apart.
Completion of this session will empower participants to:
·Discover how to influence action.
·Demonstrate effective questioning and listening skills that strengthen relationships.
·Consider various forms of communication and their impact.
·Create feedback opportunities throughout the communication process.
Who should attend: anyone!